Digitizing International Healthcare Operations with a Unified ERP & Telemedicine Platform
UTP Medics, an international healthcare group operating across the UK, Pakistan, and Afghanistan, partnered with AI Nova Apps for comprehensive digital transformation.
- Client
- UTP Medics
- Industry
- Healthcare
- Duration
- 15 Months
- Category
- Healthcare
- Technologies
- 6 used
Impact at a Glance
- Telemedicine consults per month
- 5,000+
- Record retrieval (was hours)
- Seconds
- Better revenue cycle
- 45%
- Countries
- 3
Technologies Used
- React
- Node.js
- PostgreSQL
- WebRTC
- HL7 FHIR
- AWS
The Challenge
Operating across three countries with different healthcare regulations, UTP Medics struggled with fragmented patient records, inconsistent billing, and inability to provide telemedicine services. Coordination between international offices was hampered by incompatible systems.
Our Solution
We built a unified healthcare ERP with multi-country compliance, featuring electronic health records (EHR) with HL7 FHIR standards, telemedicine platform with HD video consultations, multi-currency billing and insurance management, pharmacy and laboratory information systems, appointment scheduling with timezone support, and cross-border patient referral workflows.
Key Results
Telemedicine consultations grew to 5,000+ per month
Patient record retrieval time reduced from hours to seconds
Revenue cycle management improved by 45%
Successfully compliant with UK NHS and Pakistan DRAP regulations