All-in-One ERP Solution for High-Volume Typing & Document Services
Dar Al Eitemad Center, a leading document processing hub in the UAE offering typing, translation, and visa services, partnered with AI Nova Apps to build a fully integrated ERP system.
- Client
- Dar Al Eitemad Center, UAE
- Industry
- Document & Visa Services
- Duration
- 10 Months
- Category
- ERP
- Technologies
- 5 used
Impact at a Glance
- Faster document processing
- 70%
- Shorter customer wait times
- 50%
- Daily transactions
- 5,000+
Technologies Used
- React
- Node.js
- PostgreSQL
- Docker
- Nginx
The Challenge
The center processed thousands of documents daily across typing, translation, attestation, and visa services. Their paper-based tracking system led to lost documents, billing errors, and inability to handle peak volumes efficiently.
Our Solution
We developed an all-in-one ERP with modules for service request management, document tracking with barcode scanning, automated billing and invoicing, customer relationship management, staff performance tracking, and multi-branch operations. The system handles 5,000+ daily transactions with real-time status updates for customers.
Key Results
Document processing speed increased by 70%
Billing errors reduced to near zero
Customer wait time decreased by 50%
Revenue visibility improved with real-time financial dashboards